FAQ

  • How can I order flowers online?

    Ordering flowers is a few steps away.
    1. Choose an item and add it to cart
    2. Go to checkout and fill in the billing details and delivery details.
    3. Pay with your credit card. After you have placed an order with us, one of our customer service associate will call you to assist the delivery your flowers.

  • What cards do you accept?

    We accept various credit cards from visa to mastercard.

  • Is my informatio safe?

    All your data is safe with us and is fully encryption protected in line with the latest international web standards.

  • What are your business hours?

    Avatar Magical Flowers works from 10:00am until 10:00pm and Friday from 01:00pm until 10:00pm. However, you can order all our products online 24/7 and we will process your order on the next working day.

  • Where do you deliver your flowers?

    All our products will be delivered fresh to your doorstep, anywhere within the city limits of Dubai. For deliveries to Al Ain, Abu Dhabi city, or the other emirates, please call us to make special arrangements.

  • Do you have free delivery?

    Yes, in Dubai/Sharjah/Ajman region. Please contact us if yu have any questions about the details!

  • Do you do same day delivery?

    We endeavour to get your orders delivered as soon as possible, but it will always depend on availability. Please call us for urgent orders and we will try to help.

  • Are your products safe?

    Yes, we only use all natural ingredients, and our glowing flowers and plants are safe for children and domestic pets. ‍